Leadership Excellence

SPEAK WITH IMPACT - Difficult Conversations for Managers

Deliver timely, structured feedback using the SBIN model, lead difficult conversations, manage defensiveness, and secure follow-up commitments.

Schedule05/12/2026 (HCM)
VenueHo Chi Minh City
Duration1 day
FormatIn-person
Trainer(s)
TA Nguyễn Hiếu Trường An
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Learning designed around real business impact.
ABOUT THIS COURSE

What this program helps participants achieve.

WHO SHOULD ATTEND

Designed for the people who need to make change happen.

LEARNING OBJECTIVES

By the end, participants can…

  • Understand why timely feedback is a performance lever, not a year-end event
  • Prepare & lead difficult conversations with confidence
  • Apply the Situation–Behavior–Impact–Next feedback model
  • Handle defensiveness, emotion & disagreement
  • Turn feedback into action commitments & follow-up
PROGRAM AGENDA

A clear journey from insight to application.

TRAINER(S)

Learn with experienced practitioners.

  • Nguyễn Hiếu Trường An
PROOF & TESTIMONIALS

Evidence and participant feedback.

FAQ

Questions participants often ask.

PROMOTION

Current offer

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